FAQs
How long will it take to get my order?
Deliveries across Australia will arrive within approximately 2-8 business days. Please note, these timeframes are just an estimate and can vary depending on your location. Please also note that COVID-19 may delay delivery times further.
For any urgent orders please contact us via email info@luxeadore.co to see if we can assist you with your order.
Do you take custom orders?
Yes we do. Email your custom order details to info@luxeadore.co where we can discuss and create!
Do you have a shop or showroom I can visit?
We are an online store only.
Can I track my order?
Yes, when your order is shipped, you will receive an email with your tracking details.
Where do you ship?
We ship worldwide using Australia Post.
My order has arrived damaged and/or incorrect, how can this be fixed?
If you receive a damaged or incorrect item, please get in touch with us via email within 48 hours of receiving your items. A photo of the damage along with a description is to be sent to info@luxeadore.co. If you fail to contact us within this timeframe we may not be able to assist you. Please refer to our returns policy.